Change Management

Change Management involves guiding and supporting individuals and organizations through transitions to achieve desired outcomes.

Core Components

Communication

Training and Support

Monitoring and Evaluation

Five rows distinguish awareness, desire, knowledge, ability and reinforcement. Sample statements identify each gap. Knowing what to do is distinguished from being able to do it, which may need practice and support.
Conceptual diagnostic worksheet based on ADKAR. Sample statements and interventions are illustrative; understanding a change, wanting it, knowing how and being able to act are different needs. Original diagram based on Prosci, The Prosci ADKAR Model.

Application

  1. Organizational Change

    • Process redesign
    • Cultural shifts
    • Technology adoption

  2. Leadership

    • Vision setting
    • Team alignment
    • Conflict resolution

Best Practices

All notes